Question 1

Does your company provide professional training?

Accepted Answer

Yes, we offer training and instruction, or use video instruction

Question 2

How do I place an order and get more detailed information about the machine?

Accepted Answer

You can contact us by email or online, tell me the details you want to know and I will send you the processing video and photos.

Question 3

Can you give me the best price or the most favorable price for the machine?

Accepted Answer

We have different series of machines, we will recommend the right machine according to your products. Our goal is to be a long term friend, so we will give you the best price.

Question 4

How to pack the machine?

Accepted Answer

Wrap the whole machine with protective film first, then customize the wooden case according to the size of the machine and the number of accessories.

Question 5

How to choose a machine

Accepted Answer

Please send us your product drawings when selecting, we will carry out technical evaluation and recommend the suitable machine for you.

Question 6

Technical support

Accepted Answer

Provide technical response within 12 hours and troubleshooting solution within 48 hours.

Question 7

Machine installation

Accepted Answer

Technician can be dispatched for on-site installation if needed

Question 8

Minimum order quantity

Accepted Answer

Question 9

What certificates are available?

Accepted Answer

Question 10

What is the delivery time

Accepted Answer

30-90 days (standard models are in stock)

FAQ List